Reference

dona55 Privacy Policy For Your Account

Our Privacy Policy explains what we collect when you open a dona55 account, sign in from a mobile browser or desktop, and use DANA, OVO, GoPay or QRIS.

Clear data purposesWallet record contextAccount access controlsCookie choices
dona55 dona55 Privacy Policy For Your Account
HELP WITH DATA

Get Privacy Help Beside Account Support

A clear contact path helps when your account details or payment record need attention.

Account data request Use the support path inside your account to ask what personal details are linked…
Wallet record question For a DANA, OVO, GoPay or QRIS reference, include the date, amount shown in…
Policy clarification If a Privacy Policy paragraph is unclear, send the section title through the available…
DATA HANDLING

What We Do With Your dona55 Data

We keep this policy connected to the actual account journey rather than treating privacy as a separate page.

Account details

We use the contact and verification details you submit to create, identify and protect your account.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can be stored with transaction status details.

Cookies and sessions

Cookies and session records help keep a signed-in browser connected to the correct account and remember technical settings.

Account protection

We examine sign-in and verification signals to protect account access from requests that do not match the account journey.

Retention periods

We retain records for as long as needed for the stated account, payment-status, security or legal purpose, then assess whether…

Changes and contact

You can request access, correction or clarification through the contact path available after login.

Privacy Policy Answers For dona55

These Privacy Policy answers cover the searches we hear most often about account records, wallet references, cookies and requests. We keep the wording tied to the steps you actually take: phone verification, mobile or desktop login, payment-status checks and support contact. If your case involves a specific record, quote its date or reference when you contact us so we can direct the request correctly.

The dona55 Privacy Policy covers account details, phone verification, login and device records, cookies, support messages, and payment references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account. It also explains purposes, retention, access requests and the local-law conditions that may apply.

Phone verification helps connect an account request to the person who controls the registered phone number. We may use that step before discussing account-linked data, changing details or responding to a request involving a wallet reference.

Yes. The Privacy Policy covers payment references and status details connected with DANA and QRIS, as well as OVO, GoPay, bank transfer and virtual account records. We use the reference to check account activity or a receipt question, not to ask for your wallet password.

Use the support route shown inside your account and state whether you want access, correction or clarification. Include your registered phone number and the specific record or date. We may complete an ownership check before sending data or applying a change.

Cookies help maintain a browser session and support account access from mobile or desktop. You can adjust cookie settings in your browser, but blocking necessary cookies may interrupt login continuity or prevent a policy request form from working as intended.

We keep account, payment-status, support and security records only for the period needed for their stated purpose or a legal requirement. Retention can differ by record type. Ask support about the rule for a named record, date or account step.

Yes. Data requests, account access and eligibility depends on local law, and some actions are available only where local law permits. Contact us through the account support path with your request so we can explain the applicable route and any ownership check.